Privacy Policy
Last Updated: September 11, 2026
1. Introduction & Overview
TowMec ("we", "our", or "us") operates the mobile mechanic and roadside repair booking platform at https://towmec.com. We are committed to protecting your personal data and ensuring full transparency regarding how your information is collected, used, and safeguarded.
By accessing or using TowMec's website, mobile lead submission forms, or helpline dispatch services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
- Personal Identification Data: Name, phone number, vehicle type, location coordinates or city pincode submitted voluntarily via our roadside repair request forms or helpline.
- Log Files & Device Data: Internet Protocol (IP) addresses, browser types, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click counts for analytics and security audits.
- Location Information: City or approximate GPS location provided during emergency breakdown requests to dispatch the nearest mobile technician.
3. Cookies & Google AdSense Advertising Disclosures
TowMec uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and serve relevant advertisements.
Third-Party Advertisers & Google AdSense:
- Google, as a third-party vendor, uses cookies to serve ads on TowMec.
- Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to TowMec and/or other websites across the Internet.
- Users may opt out of personalized advertising by visiting Google Ads Settings.
- Alternatively, users can opt out of third-party vendor use of cookies for personalized advertising by visiting www.aboutads.info.
4. How We Use Your Data
Collected information is strictly used for:
- Dispatching active mobile repair mechanics to your specified breakdown location.
- Sending SMS / WhatsApp updates regarding technician ETA and visit charge quotes.
- Improving site performance, user navigation, and service reliability across Indian cities.
- Preventing fraudulent requests, spam, and cyber threats.
5. Data Sharing & Security
We do not sell, trade, or rent personal identification data to third parties. Phone numbers and location details are shared solely with assigned, background-verified mobile mechanics for dispatch fulfillment.
We implement industry-standard SSL encryption and firewall protection to keep your data secure.
6. Contact Privacy Officer
If you have questions regarding this Privacy Policy or wish to request data deletion, please contact our data compliance team:
Email: support@towmec.com
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