Pioneering vehicle assistance and EV charging solutions across India since 2010
India's most trusted vehicle assistance network
Founded in 2010, Towmec India has grown from a small Delhi-based towing service to become the nation's most extensive vehicle assistance network, serving over 50,000+ customers annually across 300+ cities. Our journey began with a simple mission: to provide reliable, affordable, and professional vehicle recovery services when customers need them most.
What started as a fleet of 5 tow trucks has now expanded to include 500+ GPS-equipped recovery vehicles, 200+ mobile EV charging units, and a team of 1,000+ certified professionals. We've been at the forefront of India's roadside assistance revolution, introducing innovative solutions like our mobile app-based service tracking and subscription-based assistance plans.
As India's automotive landscape evolves with the rise of electric vehicles, we've invested heavily in building the country's largest mobile EV charging infrastructure. Today, we're proud to be the preferred roadside assistance partner for multiple automobile manufacturers, insurance companies, and fleet operators nationwide.
At Towmec India, we believe that exceptional service begins with exceptional people. That's why we invest heavily in training our team through our state-of-the-art Towmec Academy, where technicians receive over 200 hours of hands-on training before joining our operations. Our rigorous certification program ensures every team member meets our high standards for technical expertise, customer service, and safety protocols.
We maintain India's most modern fleet of recovery equipment, including flatbed tow trucks with hydraulic lift systems, specialized motorcycle carriers, and heavy-duty wreckers capable of handling vehicles up to 20 tons. All our vehicles are equipped with real-time GPS tracking, allowing our command center to dispatch the nearest available unit for faster response times.
As a socially responsible organization, we operate India's first women-operated towing service in partnership with the Ministry of Women and Child Development, creating employment opportunities while challenging industry stereotypes.
Our impact across India
This company is owned by Shivaay Roadside Assistance India Pvt Ltd
The experienced professionals driving our success
Founder & CEO
With over 25 years in the automotive industry, Rajiv founded Towmec India with a vision to transform roadside assistance in India. An IIM Ahmedabad alumnus, he previously headed operations for a leading automobile manufacturer.
Chief Operations Officer
Priya brings 15 years of logistics and fleet management experience to Towmec. She oversees our nationwide operations and has been instrumental in implementing our award-winning response time optimization system.
Chief Technology Officer
Vikram leads our technology initiatives, including the Towmec mobile app and AI-powered dispatch system. A former tech startup founder, he's driven our digital transformation since joining in 2018.
At Towmec India, our mission is to provide reliable, professional, and compassionate vehicle assistance services that keep India moving. We believe in turning stressful breakdown situations into positive customer experiences through our core values:
Rigorous safety protocols for customers and technicians alike
Average urban response time under 30 minutes
Treating every customer with empathy and respect
Transitioning 30% of our fleet to electric by 2025
Key milestones in Towmec's growth story
Founded in New Delhi with 5 tow trucks and 10 employees
Expanded to Mumbai and Bangalore, reaching 50+ employees
Launched 24/7 nationwide operations with 100+ vehicles
Introduced mobile app for real-time service tracking
Pioneered EV charging services in partnership with major automakers
Crossed 50,000 annual customers mark
Launched women-operated towing initiative